1 Information We Collect

Datastreamnode collects information you provide directly when registering for our financial services, subscribing to newsletters, or contacting our support team. This includes your name, email address, phone number, and business details.

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, and pages viewed. This data helps us improve our services and ensure optimal website performance.

• Personal identification information (name, email, phone)
• Business and financial information for service provision
• Technical data from website interactions and usage patterns
• Communication records from customer support interactions
• Payment information processed through secure third-party providers

2 How We Use Your Information

Your information enables us to provide personalized financial services, process transactions, and maintain account security. We use contact details to send important service updates, respond to inquiries, and deliver educational content you've requested.

Technical data helps us analyze website performance, identify potential security threats, and enhance user experience across all devices. We may use aggregated, non-identifying data for research and service improvement purposes.

3 Information Sharing and Disclosure

Datastreamnode does not sell, rent, or trade your personal information to third parties for marketing purposes. We share information only when necessary to provide our services or comply with legal requirements.

We work with trusted service providers who assist with payment processing, data hosting, and customer communications. These partners access only the information necessary to perform their specific functions and must maintain confidentiality.

• Authorized service providers bound by confidentiality agreements
• Legal authorities when required by Australian law or court orders
• Business partners only with your explicit consent for specific services
• Professional advisors including accountants and legal counsel as needed

In the event of a business merger or acquisition, your information may be transferred to new ownership with continued privacy protection under this policy or an equivalent standard.

4 Your Privacy Rights Under Australian Law

Under the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information. You can request access to data we hold about you and ask for corrections if information is inaccurate or outdated.

To exercise these rights, contact our privacy team at info@datastreamnode.com. We'll respond within 30 days and may need to verify your identity before processing requests. Some limitations apply when information is required for legal compliance or ongoing service provision.

5 Data Security and Retention

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information from unauthorized access, alteration, or disclosure. Our team receives ongoing training on data protection best practices.

Financial data is encrypted during transmission and storage using AES-256 encryption. Access to personal information is restricted to authorized personnel who need it to perform their job functions, and all access is logged and monitored.

When information reaches the end of its retention period, it's securely deleted or anonymized. Backup systems are purged according to the same schedule to ensure complete data removal.

6 International Data Transfers

While Datastreamnode operates primarily within Australia, some of our service providers may process data overseas. When international transfers occur, we ensure adequate protection through approved mechanisms under Australian privacy law.

We use cloud services and payment processors that may store data in secure facilities outside Australia, including the United States and European Union. These providers maintain privacy standards equivalent to Australian requirements and are bound by strict contractual obligations.

• Standard contractual clauses for European Union data transfers
• Privacy Shield or equivalent frameworks for United States transfers
• Regular audits of international service provider security practices
• Data localization where technically and commercially feasible

7 Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. Essential cookies enable core functionality like secure login and account access.

Analytics cookies help us understand how visitors use our website, which pages are most popular, and where improvements are needed. These cookies collect aggregated information that doesn't identify individual users.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality. We don't use cookies for targeted advertising or share cookie data with advertising networks.

8 Changes to This Privacy Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. Updates reflect changes in Australian privacy law, new services we offer, or improvements to our data protection measures.

When material changes are made, we'll notify active users via email at least 30 days before the changes take effect. The updated policy will be posted on our website with a revised date, and continued use of our services indicates acceptance of the changes.

Minor updates that don't affect how we collect or use personal information may be made without individual notification, though the updated policy will always be available on our website.